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What To Do When There is No Water From Your Well to Your House

So often, we hear from callers “I don’t have any water! What do I need to do?” Here are some tips on what to check.

The circuit breaker should be your first stop. It is located in the circuit breaker panel found in your home, garage or sometimes outside on a power pole. Look for the breaker marked "well," "pump," or both. Turn the breaker fully to the off position and then fully to the on position. By doing this, you are resetting the breaker.

If the pump comes on, you will be the Family Hero.

If the pump still refuses to run, and is a submersible type, look for the master pump controller. It is usually a gray metal rectangle. Those equipped with a reset-able thermal overload will have the shape of a shoe box and often have a button located under the control box. These can be reset by pushing up on the button but DO NOT OPEN THE BOX! The thermal overload was doing what is was designed to do, by taking the pump out of the circuit due to duress or overloading. This where I want you to STOP. The voltage supplying the pump is usually 230 volts and can be fatal.

Again, if the pump comes on, you will be the Family Hero.

If the circuit breaker or thermal overload needed to be reset for the pump to function, the next step is to call us. We will find out what caused this, repair it, and return your water system to normal, reliable service once again.

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site.

Note: This article has been edited and re-posted. Click here to read the original post from 2/19/2013.

Erica Bales